Call: oz/2025/08/31/DIA0b3e5e1e4615d88e91f75c9628e015bf
Provider: ozonetel
Recording date: 2025-08-31
Duration: 20.0 min
Transcript generated from the recording in October 2026 by automatic speech recognition (Whisper large-v3-turbo).

=== Timed segments ===
[00:00 - 00:27] Hello. Good afternoon. Am I speaking with Shashna Kularia? Yes, ma'am. This is Ishikawa calling from Skilagatraj. Yes, Ma'am How are you doing? I'm fine, ma'm. How are You? I am doing well. Thank you so much for asking. Is it a good time to talk with you? Yeah, yeah, maa'am
[00:28 - 00:57] Okay, that is great to hear Rachna. So Rachana I wanted to connect with you regarding your course on US Accounting and Bookkeeping and as well your classes have already been started so could you please let me know how the courses going on or if it's... Yeah yeah actually madam i want to share one thing with you yesterday i raised my ticket also initially i was given
[00:57 - 01:25] classes of Tiran madam. I was attending her class but it wasn't comfortable, I don't know how...why? Then I reached to Jyotika madam and she shifted me into Abhigisr's class. Okay then i was comfortable with him his sessions and all later on
[01:25 - 01:55] I was not able to have the videos of classes because they took their class across 2-3 sessions and now i wasn't able to see those videos then i raised my ticket after that, they provided me all remaining classes which left before
[01:55 - 02:23] and only for the day on, only one more not was at Monday. The videos were available only 2 to 4 hours only And then all the videos vanished from my portal Okay so now I am also in Abhijisar's class Abhi Pistar has taken 3 classes
[02:23 - 02:50] I have also taken Quick Book classes of 1 or 2 classes, I think so. Josika Madam has taken Freelancing 1 to 2 classes? 1 or 3 classes, i think so! I need to revise everything and learn from the videos only but on my portal it is not available. Okay
[02:50 - 03:17] I suggest since you mentioned that we have been shifted from August 04 to August 01- So Rajina, I suggest you can refresh the page and then try click on view recording option under class record. You will be able see the recordings for those particular sessions. Madam, I've done everything with my portal but when I raise my ticket
[03:17 - 03:44] From your side somebody called me and they take my problem seriously. Initially, they upload all the videos of Abhijit's team, all these sessions on my portal. Okay. After 2-3 hours I think only. I checked all this schedule also there were class schedule list
[03:44 - 04:12] But when again I opened my portal yesterday, it was not there. Not a single video of... even not of Kiran Nams class, not of Abhijisar class, or anyone's. Okay so regarding the Kiran nams class Rachna since you have been shifted to the classes that were taken by Kiran man they will be removed because in the batch
[04:12 - 04:42] in which you are currently enrolled is August year-over and in that particular batch Abhijit Tiwadi takes the Kaudre classes. Ma'am, but my problem is... In my mind there's lots of things with... In Abhijit Sars class There're so many things have been started They've also started Cuglip bookkeeping freelancing And I am in...I think... I left on many things If i want to pick up that
[04:42 - 04:57] But I can't see the video. How do you? You can give me a few minutes, so I can check on your photo. Please please, man, check my photo please. Just hold down for a minute, please.
[05:10 - 05:16] you
[06:14 - 06:41] Some 40 is here, Devani. Devan? Five years? Eh Radhudi! Oh Radha Rani! Hello? Sorry for...
[06:41 - 07:09] Thank you for your patience.
[07:09 - 07:37] If you want and if your currently access to the system, if you want you can open it I can guide you. Maybe due to some glitch yesterday you were not able to open it however right now i just checked it and recordings are available like for instance for quickbooks recording is around two hours for concept checking. Can i check in my laptop? Yes sir.
[07:37 - 08:05] I am opening it, just a second. But why this is happening in my portal? Videos are coming and going away, why? Maybe due to some glitch that has happened but right now i can see the recordings available on your portal itself. Yes, I just checked it. One more question I have
[08:05 - 08:25] As I have lost many classes and will be any reschedule of live classes? The classes that has already been conducted, they must be conducted again. However let's say you have any queries in any topic that are happening
[08:25 - 08:54] you can connect with the course anchor for instance if you are not able to understand any topic which is related to exploring linkedin outreach session, you can book one-on-one call with Jyotika Sharma because also again LinkedIn is like outreach sessions have more focused on how much you practice and how much
[08:54 - 09:23] you go through the recording of all sessions that you missed earlier or like basically those you have not covered when you were in AUKUS 04 batch. You can go to the recordings of those classes and then what you do is if you think that you are not able to understand any concept, you can book one on one session with the course anchors. Let's say for quickbooks, you connect with quick books or concepts related classes.
[09:23 - 09:50] and for outweigh sessions that are basically taken by Jyotika Sharma you can directly connect with her and seek her assistance in updating the profile now it is okay, now it's available madam all videos are available on my portal haaah. And you also cross check schedule sheet as well yes schedule should be here yesterday and day before yesterday was not available
[09:50 - 10:17] Okay so could you please let me know when you have been shifted from 014 to 04? When I shifted the classes. From Kiran Man to Abhijit sir. Correct, correct. When has it been around 26th. Okay so recently you have
[10:17 - 10:45] it would take time for the data to get uploaded so that is why these classes might not be visible to you but since this now is visible please go through each your notes and if need any kind of help, you can again connect with us. Okay madam...but with this kinda problem I am getting very late then i will watch videos when i will learn from it when i make my assignments
[10:45 - 11:13] I am really worried about that because my all assignments are pending. Okay so as you can see here only one assignment which is on QuickBooks is pending, So i hope you just go through the recording and then complete the assignment on quickbook. Because right now the recording of quickbooks just is available
[11:13 - 11:42] in creating your QuickBooks account because of the first... Yesterday, actually I tried to make an assignment of QuickBooks. The first one I have done and I made the assignment MS Word also. The second question was making your QuickBook account? Correct! But in that case, I clicked on the link and they were asking
[11:42 - 12:07] phone number mobile number okay but the for the mobile number they are saying not valid, not correct. I am talking about something that is being asked and said to you. Okay two issues what did you say Roshna? There were 2 links shared during this session so i will share those with you in your email via email i will
[12:07 - 12:35] because those links were used during the session you can go through the recording use those links, because one link is used at starting and then second was used so you can try to create your account. Please name me both links Yes definitely I will save you And if need any kind of move you connect with Harika man
[12:35 - 13:05] so that your Facebook account can be created as soon as possible. One more question about the LinkedIn account, actually I have my old LinkedIn account that i do not use for anywhere and even though i don't contact with anybody if you want to make a fresh LinkedIn account is it possible to make new one? You can update previous one itself
[13:05 - 13:33] Yes, because if you already have an account he can just connect with your course anchor and whatever like since you already had a LinkedIn account. You can see how you can update it because right now your goals or objectives may be different from the initial page when you created your LinkedIn account so you can seek her how you align
[13:33 - 14:02] correct objectives and how you can accordingly update your profile. Okay then I will connect to Faridhwar ma'am For QuickBooks or other concept related classes, you can reach out to Farida ma'ami in Sunazana for outreach like for LinkedIn assistance You can reachout to Jyotika Ma'am Ok madam i will try to connect with Jyoti Karim actually with Jyo Tika ma'ama I have appointed also
[14:02 - 14:29] Yesterday, no day before yesterday it was a class and she was asking about the LinkedIn profile that have you met? Have you posted this and all but it was my first class. I had not any kind of knowledge then gave her message that madam today is my first prayer, I've shifted to do only. Then she told us contact me leave everything here
[14:29 - 14:57] You come and contact me. I will explain everything from the scratch to you. Okay, that would be great for you since we have already scheduled a meeting so in that meeting your both sessions on LinkedIn can be covered like whatever queries you may have related to these LinkedIn sessions
[14:57 - 15:23] So on Monday there will be no classes for you. What you can do is, let's say your meeting with the expert is on Tuesday or Wednesday whenever you have a meeting before that you go through the LinkedIn sessions The first part in which she taught about LinkedIn and second part in it She taught to how you draft good LinkedIn posts You can go through each one of them
[15:23 - 15:51] So in case you have any queries, you will have sufficient time and ample time to discuss those queries in one-on-one meeting itself. It is possible that the kind of class or this topic has been taken before session? Will we reschedule again? No. In my portal there is a message your new class of US Accounting & Bookkeeping concept session
[15:51 - 16:16] Our first address has been rescheduled from 8 to 8 on 2nd of the September. Is it possible? No, actually since you have migrated from 0-1 that is why these emails are like basically these messages are showing up maybe there were any session that was earlier scheduled for second or fourth
[16:16 - 16:43] September and it has been rescheduled for third of September so any topic which was earlier going to be covered on second, It is now going to cover 3rd of September. So reschedule not usually done but since like all the sessions that had been covered earlier they will not be rescheduling you need to go through the recording and then connect with Kuhusankar to discuss your queries
[16:43 - 17:05] Okay madam, thank you madam. Thank you for today's concern. I hope i was able to... Yeah yeah actually i was waiting from morning that somebody called me back then i can go through the portal and watch the video again and make my assignment
[17:05 - 17:35] Correct, I understand if you are not able to see the... Actually ma'am actually i want to share one thing with you that. I am very serious about this course because in future I want move US as my husband is already there so that I want to cover each and everything and make a proper assignment by it I can get the proper result. That will help me
[17:35 - 17:58] in my u.s work also correct definitely so in that case um rajna i would suggest that uh yeah and then i am very late i feel it is a loss of my one month course okay no uh roshana you are not late what we can do with since see mostly there
[17:58 - 18:27] opportunities that are related to QuickBooks as far as I know but yes there may be other opportunities that can relate it through the concepts classes or as well. But if only one session of quickbooks is done in which you have been taught how we can create your quick books account then important things has not been thought for you so, It's also a plus point for you that the important sessions on quickbooks are not yet covered
[18:27 - 18:54] you can go through the or you can create your QuickBooks account as soon as possible so that's in the next session whenever you are going to have a quick book classes, You will be able understand and navigate those on new QuickBooks accounts or QuickBooks portal. Have you been saying that two links of QuickBook? No no I have not sent it after the call i will share it with you
[18:54 - 19:19] Can you please quickly confirm your email id? It is Darshanapande 015-015 at the rate of email. Okay okay so I will share both links with you, so that you can go through the recording and then create a QuickBooks account. Let's say if you're not able to create it then i would suggest you can book caller Harikamana and she can assist in this. Yeah yeah
[19:19 - 19:48] Thank you so much ma'am. I am trying to cover everything as soon as possible by my side then i can stand in same line of the other students. Correct, Varis you can and hope that you will as well. Okay ma'a thank you so
[19:49 - 20:01] Have a nice day, ma'am. Thank you. Seem pretty much me. Bye-bye. Bye bye.

=== Full text ===
Hello. Good afternoon. Am I speaking with Shashna Kularia? Yes, ma'am. This is Ishikawa calling from Skilagatraj. Yes, Ma'am How are you doing? I'm fine, ma'm. How are You? I am doing well. Thank you so much for asking. Is it a good time to talk with you? Yeah, yeah, maa'am Okay, that is great to hear Rachna. So Rachana I wanted to connect with you regarding your course on US Accounting and Bookkeeping and as well your classes have already been started so could you please let me know how the courses going on or if it's... Yeah yeah actually madam i want to share one thing with you yesterday i raised my ticket also initially i was given classes of Tiran madam. I was attending her class but it wasn't comfortable, I don't know how...why? Then I reached to Jyotika madam and she shifted me into Abhigisr's class. Okay then i was comfortable with him his sessions and all later on I was not able to have the videos of classes because they took their class across 2-3 sessions and now i wasn't able to see those videos then i raised my ticket after that, they provided me all remaining classes which left before and only for the day on, only one more not was at Monday. The videos were available only 2 to 4 hours only And then all the videos vanished from my portal Okay so now I am also in Abhijisar's class Abhi Pistar has taken 3 classes I have also taken Quick Book classes of 1 or 2 classes, I think so. Josika Madam has taken Freelancing 1 to 2 classes? 1 or 3 classes, i think so! I need to revise everything and learn from the videos only but on my portal it is not available. Okay I suggest since you mentioned that we have been shifted from August 04 to August 01- So Rajina, I suggest you can refresh the page and then try click on view recording option under class record. You will be able see the recordings for those particular sessions. Madam, I've done everything with my portal but when I raise my ticket From your side somebody called me and they take my problem seriously. Initially, they upload all the videos of Abhijit's team, all these sessions on my portal. Okay. After 2-3 hours I think only. I checked all this schedule also there were class schedule list But when again I opened my portal yesterday, it was not there. Not a single video of... even not of Kiran Nams class, not of Abhijisar class, or anyone's. Okay so regarding the Kiran nams class Rachna since you have been shifted to the classes that were taken by Kiran man they will be removed because in the batch in which you are currently enrolled is August year-over and in that particular batch Abhijit Tiwadi takes the Kaudre classes. Ma'am, but my problem is... In my mind there's lots of things with... In Abhijit Sars class There're so many things have been started They've also started Cuglip bookkeeping freelancing And I am in...I think... I left on many things If i want to pick up that But I can't see the video. How do you? You can give me a few minutes, so I can check on your photo. Please please, man, check my photo please. Just hold down for a minute, please. you Some 40 is here, Devani. Devan? Five years? Eh Radhudi! Oh Radha Rani! Hello? Sorry for... Thank you for your patience. If you want and if your currently access to the system, if you want you can open it I can guide you. Maybe due to some glitch yesterday you were not able to open it however right now i just checked it and recordings are available like for instance for quickbooks recording is around two hours for concept checking. Can i check in my laptop? Yes sir. I am opening it, just a second. But why this is happening in my portal? Videos are coming and going away, why? Maybe due to some glitch that has happened but right now i can see the recordings available on your portal itself. Yes, I just checked it. One more question I have As I have lost many classes and will be any reschedule of live classes? The classes that has already been conducted, they must be conducted again. However let's say you have any queries in any topic that are happening you can connect with the course anchor for instance if you are not able to understand any topic which is related to exploring linkedin outreach session, you can book one-on-one call with Jyotika Sharma because also again LinkedIn is like outreach sessions have more focused on how much you practice and how much you go through the recording of all sessions that you missed earlier or like basically those you have not covered when you were in AUKUS 04 batch. You can go to the recordings of those classes and then what you do is if you think that you are not able to understand any concept, you can book one on one session with the course anchors. Let's say for quickbooks, you connect with quick books or concepts related classes. and for outweigh sessions that are basically taken by Jyotika Sharma you can directly connect with her and seek her assistance in updating the profile now it is okay, now it's available madam all videos are available on my portal haaah. And you also cross check schedule sheet as well yes schedule should be here yesterday and day before yesterday was not available Okay so could you please let me know when you have been shifted from 014 to 04? When I shifted the classes. From Kiran Man to Abhijit sir. Correct, correct. When has it been around 26th. Okay so recently you have it would take time for the data to get uploaded so that is why these classes might not be visible to you but since this now is visible please go through each your notes and if need any kind of help, you can again connect with us. Okay madam...but with this kinda problem I am getting very late then i will watch videos when i will learn from it when i make my assignments I am really worried about that because my all assignments are pending. Okay so as you can see here only one assignment which is on QuickBooks is pending, So i hope you just go through the recording and then complete the assignment on quickbook. Because right now the recording of quickbooks just is available in creating your QuickBooks account because of the first... Yesterday, actually I tried to make an assignment of QuickBooks. The first one I have done and I made the assignment MS Word also. The second question was making your QuickBook account? Correct! But in that case, I clicked on the link and they were asking phone number mobile number okay but the for the mobile number they are saying not valid, not correct. I am talking about something that is being asked and said to you. Okay two issues what did you say Roshna? There were 2 links shared during this session so i will share those with you in your email via email i will because those links were used during the session you can go through the recording use those links, because one link is used at starting and then second was used so you can try to create your account. Please name me both links Yes definitely I will save you And if need any kind of move you connect with Harika man so that your Facebook account can be created as soon as possible. One more question about the LinkedIn account, actually I have my old LinkedIn account that i do not use for anywhere and even though i don't contact with anybody if you want to make a fresh LinkedIn account is it possible to make new one? You can update previous one itself Yes, because if you already have an account he can just connect with your course anchor and whatever like since you already had a LinkedIn account. You can see how you can update it because right now your goals or objectives may be different from the initial page when you created your LinkedIn account so you can seek her how you align correct objectives and how you can accordingly update your profile. Okay then I will connect to Faridhwar ma'am For QuickBooks or other concept related classes, you can reach out to Farida ma'ami in Sunazana for outreach like for LinkedIn assistance You can reachout to Jyotika Ma'am Ok madam i will try to connect with Jyoti Karim actually with Jyo Tika ma'ama I have appointed also Yesterday, no day before yesterday it was a class and she was asking about the LinkedIn profile that have you met? Have you posted this and all but it was my first class. I had not any kind of knowledge then gave her message that madam today is my first prayer, I've shifted to do only. Then she told us contact me leave everything here You come and contact me. I will explain everything from the scratch to you. Okay, that would be great for you since we have already scheduled a meeting so in that meeting your both sessions on LinkedIn can be covered like whatever queries you may have related to these LinkedIn sessions So on Monday there will be no classes for you. What you can do is, let's say your meeting with the expert is on Tuesday or Wednesday whenever you have a meeting before that you go through the LinkedIn sessions The first part in which she taught about LinkedIn and second part in it She taught to how you draft good LinkedIn posts You can go through each one of them So in case you have any queries, you will have sufficient time and ample time to discuss those queries in one-on-one meeting itself. It is possible that the kind of class or this topic has been taken before session? Will we reschedule again? No. In my portal there is a message your new class of US Accounting & Bookkeeping concept session Our first address has been rescheduled from 8 to 8 on 2nd of the September. Is it possible? No, actually since you have migrated from 0-1 that is why these emails are like basically these messages are showing up maybe there were any session that was earlier scheduled for second or fourth September and it has been rescheduled for third of September so any topic which was earlier going to be covered on second, It is now going to cover 3rd of September. So reschedule not usually done but since like all the sessions that had been covered earlier they will not be rescheduling you need to go through the recording and then connect with Kuhusankar to discuss your queries Okay madam, thank you madam. Thank you for today's concern. I hope i was able to... Yeah yeah actually i was waiting from morning that somebody called me back then i can go through the portal and watch the video again and make my assignment Correct, I understand if you are not able to see the... Actually ma'am actually i want to share one thing with you that. I am very serious about this course because in future I want move US as my husband is already there so that I want to cover each and everything and make a proper assignment by it I can get the proper result. That will help me in my u.s work also correct definitely so in that case um rajna i would suggest that uh yeah and then i am very late i feel it is a loss of my one month course okay no uh roshana you are not late what we can do with since see mostly there opportunities that are related to QuickBooks as far as I know but yes there may be other opportunities that can relate it through the concepts classes or as well. But if only one session of quickbooks is done in which you have been taught how we can create your quick books account then important things has not been thought for you so, It's also a plus point for you that the important sessions on quickbooks are not yet covered you can go through the or you can create your QuickBooks account as soon as possible so that's in the next session whenever you are going to have a quick book classes, You will be able understand and navigate those on new QuickBooks accounts or QuickBooks portal. Have you been saying that two links of QuickBook? No no I have not sent it after the call i will share it with you Can you please quickly confirm your email id? It is Darshanapande 015-015 at the rate of email. Okay okay so I will share both links with you, so that you can go through the recording and then create a QuickBooks account. Let's say if you're not able to create it then i would suggest you can book caller Harikamana and she can assist in this. Yeah yeah Thank you so much ma'am. I am trying to cover everything as soon as possible by my side then i can stand in same line of the other students. Correct, Varis you can and hope that you will as well. Okay ma'a thank you so Have a nice day, ma'am. Thank you. Seem pretty much me. Bye-bye. Bye bye.