Call: oz/2025/08/31/DIA0ef52ea390dd007ed42e505b60cc9472
Provider: ozonetel
Recording date: 2025-08-31
Duration: 5.2 min
Transcript generated from the recording in October 2026 by automatic speech recognition (Whisper large-v3-turbo).

=== Timed segments ===
[00:01 - 00:31] Hello. Good evening, this is Taipara calling from the Lawsico support team speaking to Webavi. Thank you for confirmation. This call is regarding yesterday you tried to reach out to the support team. May I know your issue has resolved raised or escalated? Sorry? Yesterday you try to connect with the support teams. Am I audible? Of Lawsiko? Yes yes! Yeah yeah yeah absolutely.
[00:31 - 00:59] I am taking this code for content drafting and it is somewhere because I wasn't able to access the recorded lecture. Okay, you are not able how to access a lecture? Okay so issue is resolved or you still waiting for the response? No no, i'm still waiting.
[00:59 - 01:29] Yes, yes. Can you please confirm me how we are checking through the portal to this mobile app? No from the laptop as well as a mobile Not from your mobile right no okay I'll show you after this call I raise that ticket and share with complete details step by step with the screenshots for navigation
[01:29 - 01:55] how to watch the recording of these sessions. And I had a question, if i have not attended lectures or done any assignments would i be eligible for the exam? Has anyone gone through all recorded lectures? See, I'll tell you that whenever you want like... You are enrolled in 22nd May 2020
[01:55 - 02:22] So, the attendance is basically most important for the refund period as it was informed you during enrollment time also. Right? Okay. So after that, the attendants will not be impacting on your scores. However if you are not submitting an assignment and then looking for a certification or exam, then this is not possible because criteria for certifications like
[02:22 - 02:48] you have to submit minimum exercises as per the course duration. Like if we talk about the advanced contact drafting diploma, then this is a 12 month's course okay? Yeah So for the 12 months' course, You will have to submit minimum 40 weekly exercises and generally one assignment consists of most of the time two exercises right? Okay so you have some with exercise minimum forty okay
[02:48 - 03:17] It will become approximately 22, 23 or 22 assignments because sometimes assignments are just one or three. So attending won't be a criteria right? Yes it won't get criteria and after submitting the sign-in once you're eligible for this certification You have to pass the LMS test which is available final test which was available on the Lms portal And after passing that course, if this what the test is MCQ based only
[03:17 - 03:46] So you have to pass that CQ test and after that, you can request for the diploma course certification. So the team will let you know there will be one more online test which is on the Medhavi skills as you are aware of it now. Sorry but still from NSGC portal if you need a certification so the team then give you details of the examination based on your availability and they'll give you the detail how to get that exam
[03:46 - 04:13] So you have to give the exam, online exam or another total after that. And which exam can you please comment on? This is a one kind of online exam what's your final exam for this certification. Okay we should be ready to know. Not me it will be like once you clear the exam then they'll let you know I mean when you clear criteria then you can reach out to us and we will forward our request to team and team will let you
[04:13 - 04:42] So I'll show you the steps of recording so that it will help you. Okay? Thank you so much ma'am. Anything else apart from this do you want me to assist? No, that was the only thing. If you need any further assistance then you can reach out to us. There is a small request also. Once you receive the complete mail regarding
[04:42 - 05:11] recording steps, we request you to share your valuable feedback on the ticket. I mean once you receive the email response, you will be getting one feedback mail also. Sure. You have to give the feedback through smiley bag. Correct. Okay. Thank you. Have a great evening. Bye-bye. Hi there! We value

=== Full text ===
Hello. Good evening, this is Taipara calling from the Lawsico support team speaking to Webavi. Thank you for confirmation. This call is regarding yesterday you tried to reach out to the support team. May I know your issue has resolved raised or escalated? Sorry? Yesterday you try to connect with the support teams. Am I audible? Of Lawsiko? Yes yes! Yeah yeah yeah absolutely. I am taking this code for content drafting and it is somewhere because I wasn't able to access the recorded lecture. Okay, you are not able how to access a lecture? Okay so issue is resolved or you still waiting for the response? No no, i'm still waiting. Yes, yes. Can you please confirm me how we are checking through the portal to this mobile app? No from the laptop as well as a mobile Not from your mobile right no okay I'll show you after this call I raise that ticket and share with complete details step by step with the screenshots for navigation how to watch the recording of these sessions. And I had a question, if i have not attended lectures or done any assignments would i be eligible for the exam? Has anyone gone through all recorded lectures? See, I'll tell you that whenever you want like... You are enrolled in 22nd May 2020 So, the attendance is basically most important for the refund period as it was informed you during enrollment time also. Right? Okay. So after that, the attendants will not be impacting on your scores. However if you are not submitting an assignment and then looking for a certification or exam, then this is not possible because criteria for certifications like you have to submit minimum exercises as per the course duration. Like if we talk about the advanced contact drafting diploma, then this is a 12 month's course okay? Yeah So for the 12 months' course, You will have to submit minimum 40 weekly exercises and generally one assignment consists of most of the time two exercises right? Okay so you have some with exercise minimum forty okay It will become approximately 22, 23 or 22 assignments because sometimes assignments are just one or three. So attending won't be a criteria right? Yes it won't get criteria and after submitting the sign-in once you're eligible for this certification You have to pass the LMS test which is available final test which was available on the Lms portal And after passing that course, if this what the test is MCQ based only So you have to pass that CQ test and after that, you can request for the diploma course certification. So the team will let you know there will be one more online test which is on the Medhavi skills as you are aware of it now. Sorry but still from NSGC portal if you need a certification so the team then give you details of the examination based on your availability and they'll give you the detail how to get that exam So you have to give the exam, online exam or another total after that. And which exam can you please comment on? This is a one kind of online exam what's your final exam for this certification. Okay we should be ready to know. Not me it will be like once you clear the exam then they'll let you know I mean when you clear criteria then you can reach out to us and we will forward our request to team and team will let you So I'll show you the steps of recording so that it will help you. Okay? Thank you so much ma'am. Anything else apart from this do you want me to assist? No, that was the only thing. If you need any further assistance then you can reach out to us. There is a small request also. Once you receive the complete mail regarding recording steps, we request you to share your valuable feedback on the ticket. I mean once you receive the email response, you will be getting one feedback mail also. Sure. You have to give the feedback through smiley bag. Correct. Okay. Thank you. Have a great evening. Bye-bye. Hi there! We value