Call: oz/2025/08/31/DIA2e1b436efb451d8c1688fcb37e1c9bf4
Provider: ozonetel
Recording date: 2025-08-31
Duration: 2.4 min
Transcript generated from the recording in October 2026 by automatic speech recognition (Whisper large-v3-turbo).

=== Timed segments ===
[00:00 - 00:29] Hello. Hello? Good evening, Sujata. This is from Skill Abitraj. Am I speaking to Archana Jain? Yes, Sujeta Jaini. Yeah, Archana this is regarding the welcome session which was conducted on 3rd of August and then you mentioned that you know like the regarding the clarity of refund policy so i have called you for that So yeah your refund policy will be starting from the first concept session
[00:29 - 00:55] Okay? And to next 30 days, you have to attend all your concept sessions live with your registered email ID for at least 60 minutes. And all the assignments also you have submit on time. After that... What is this call for? This call is just to give you clarity regarding the refund policy as you mentioned that it's only... For a refund what? Maybe that was by mistake.
[00:55 - 01:18] I don't want to do that. No, no, yeah for sure you will not be requiring also so So do you have like... Do you need any clarity on the refund policy or is it clear to you now? No,no It's not clear to me because I didn't think about that. Okay, so see refund policies basically
[01:18 - 01:30] you know, you're not satisfied with the course. But then there is a refund policy and that starts from the first concept session date. Okay? So your first concept
[01:30 - 01:57] Just give me a moment. The first concept session date was 17th of August, like your first course started from 17th August, from that day it started okay? So the criteria is you attend all your concept sessions live for at least 15 minutes. Session is between 60 to 90 minutes with your registered email ID will be attending. All the assignments also have to submit on time. You get 7 days' time so within seven days'
[01:57 - 02:19] Still after that also, I feel like following the sleeper policy also and you feel that a course is not beneficial to me. So there's 15 days window when you can change for the refund. Oh okay, got it. Okay? Just wanted to tell you about that. Okay. Thank you so much. Bye-bye have a good day.

=== Full text ===
Hello. Hello? Good evening, Sujata. This is from Skill Abitraj. Am I speaking to Archana Jain? Yes, Sujeta Jaini. Yeah, Archana this is regarding the welcome session which was conducted on 3rd of August and then you mentioned that you know like the regarding the clarity of refund policy so i have called you for that So yeah your refund policy will be starting from the first concept session Okay? And to next 30 days, you have to attend all your concept sessions live with your registered email ID for at least 60 minutes. And all the assignments also you have submit on time. After that... What is this call for? This call is just to give you clarity regarding the refund policy as you mentioned that it's only... For a refund what? Maybe that was by mistake. I don't want to do that. No, no, yeah for sure you will not be requiring also so So do you have like... Do you need any clarity on the refund policy or is it clear to you now? No,no It's not clear to me because I didn't think about that. Okay, so see refund policies basically you know, you're not satisfied with the course. But then there is a refund policy and that starts from the first concept session date. Okay? So your first concept Just give me a moment. The first concept session date was 17th of August, like your first course started from 17th August, from that day it started okay? So the criteria is you attend all your concept sessions live for at least 15 minutes. Session is between 60 to 90 minutes with your registered email ID will be attending. All the assignments also have to submit on time. You get 7 days' time so within seven days' Still after that also, I feel like following the sleeper policy also and you feel that a course is not beneficial to me. So there's 15 days window when you can change for the refund. Oh okay, got it. Okay? Just wanted to tell you about that. Okay. Thank you so much. Bye-bye have a good day.