Call: oz/2025/08/31/DIA808fbc774c12a1a61b329f9f712e24ca
Provider: ozonetel
Recording date: 2025-08-31
Duration: 3.8 min
Transcript generated from the recording in October 2026 by automatic speech recognition (Whisper large-v3-turbo).

=== Timed segments ===
[00:00 - 00:28] Hello. Good evening, Sujata this side from Kiraagandha. I am speaking to Anuradha. Yeah yeah yes. So Anurada, this is regarding the welcome session which was conducted on 17th of August and then you filled a feedback form where you raised your concern regarding understanding of assignment portal in LMS portal. So I just called you for that so just wanted to tell you after the welcome
[00:28 - 00:56] There is one email which has been shared with you. The subject line is, Welcome to your learning journey. So in that name all the information which was shared with You during the welcome session Is available and also there is a tutorial video. You can refer to that. Other than that if you want To ask anything you can ask. And I would like to know If guest lecture is mandatory to attend? No no, Guest lectures are not Mandatory to attend. Guest Lectures are optional sessions.
[00:56 - 01:26] Q&A also. Your concept sessions, means your course concept sessions are mandatory to attend and refund policy will also be applicable on that. That is only for a concept session no? For the concept sessions yes not others Yes And I would like to know like uh...I am finding little bit of difficulty in doing assignments anyway i took my son's help till i just because i have do B on my own you know
[01:26 - 01:46] Okay. So, yeah. And this submission of assignments that is we can submit after the due date also no? That is within 30 days for the refund policy. No, see assignment when you read the assignment below the assignment last date will be mentioned
[01:46 - 02:13] Yeah. Okay? If a new, like if it's a new session, like live session which you have attended after the welcome session your last day to submit the assignment will be seventh-day that he will be getting seven days time to do the assignments. There is one because one class also was missed by you so for that your assignment period will be two months. Oh this is 2 month and not 30 months.
[02:13 - 02:37] No, not 30 days. Two months you can see below that the last date will be mentioned Okay because also yeah and like we were saying now you are facing any difficulty Yeah I attended some 21st was my first concept session Yes 24th uh i couldn't attend the Q&A And again on 26th was a guest lecture which i didn't attend
[02:37 - 03:02] And today I have a guest lecture where I can't attend today. So that is why I asked you. Guest lectures? No, no. Guests lectures are there because whenever some guests are there they will be coming but for you mandatory sessions are your course related session which you should not miss. Apart from all these sessions in case if you're missing also the recording of these sessions are available
[03:02 - 03:30] Okay, so only the concept session is for the attendance. Concept session, yeah. 28th? Yeah. Sorry, for refund all days. And is there any possibility of my shifting to accounts because I'm basically from account background? Okay, for that you can reach out to support. You just write a mail to support or just call on the number given and they will be helping if you want to migrate to any other course. Actually, I wrote a mail for them.
[03:30 - 03:48] Okay, then they will be getting the ticket. They are just told that we'll get that you and report it out. Yeah yeah, they will. Okay Sujata. Nice talking to you. Thank you. Goodbye have a good day.

=== Full text ===
Hello. Good evening, Sujata this side from Kiraagandha. I am speaking to Anuradha. Yeah yeah yes. So Anurada, this is regarding the welcome session which was conducted on 17th of August and then you filled a feedback form where you raised your concern regarding understanding of assignment portal in LMS portal. So I just called you for that so just wanted to tell you after the welcome There is one email which has been shared with you. The subject line is, Welcome to your learning journey. So in that name all the information which was shared with You during the welcome session Is available and also there is a tutorial video. You can refer to that. Other than that if you want To ask anything you can ask. And I would like to know If guest lecture is mandatory to attend? No no, Guest lectures are not Mandatory to attend. Guest Lectures are optional sessions. Q&A also. Your concept sessions, means your course concept sessions are mandatory to attend and refund policy will also be applicable on that. That is only for a concept session no? For the concept sessions yes not others Yes And I would like to know like uh...I am finding little bit of difficulty in doing assignments anyway i took my son's help till i just because i have do B on my own you know Okay. So, yeah. And this submission of assignments that is we can submit after the due date also no? That is within 30 days for the refund policy. No, see assignment when you read the assignment below the assignment last date will be mentioned Yeah. Okay? If a new, like if it's a new session, like live session which you have attended after the welcome session your last day to submit the assignment will be seventh-day that he will be getting seven days time to do the assignments. There is one because one class also was missed by you so for that your assignment period will be two months. Oh this is 2 month and not 30 months. No, not 30 days. Two months you can see below that the last date will be mentioned Okay because also yeah and like we were saying now you are facing any difficulty Yeah I attended some 21st was my first concept session Yes 24th uh i couldn't attend the Q&A And again on 26th was a guest lecture which i didn't attend And today I have a guest lecture where I can't attend today. So that is why I asked you. Guest lectures? No, no. Guests lectures are there because whenever some guests are there they will be coming but for you mandatory sessions are your course related session which you should not miss. Apart from all these sessions in case if you're missing also the recording of these sessions are available Okay, so only the concept session is for the attendance. Concept session, yeah. 28th? Yeah. Sorry, for refund all days. And is there any possibility of my shifting to accounts because I'm basically from account background? Okay, for that you can reach out to support. You just write a mail to support or just call on the number given and they will be helping if you want to migrate to any other course. Actually, I wrote a mail for them. Okay, then they will be getting the ticket. They are just told that we'll get that you and report it out. Yeah yeah, they will. Okay Sujata. Nice talking to you. Thank you. Goodbye have a good day.