Call: oz/2025/08/31/DIA8389e6d6cd0254f9cd04693de6f6c638
Provider: ozonetel
Recording date: 2025-08-31
Duration: 3.2 min
Transcript generated from the recording in October 2026 by automatic speech recognition (Whisper large-v3-turbo).

=== Timed segments ===
[00:00 - 00:30] Hello. Hello. Good evening, Jistaj Farah. Morning from the support team of Law Seqo speaking to Bahravi. Yes, go ahead. Bahrahi, thank you for confirmation. Is this right time to reconnect with you? Yes. Thank you. Actually, this call is regarding your query. You shared one mail on the support regarding you are not able to watch recorded videos and requesting for alternating supporting players.
[00:30 - 01:00] Yeah, yeah. That's correct. And in response of that mail we shared one name and requested you to please check the change the network to the mobile hotspot and check once whether you are able to join the I mean watch the recorded sessions or not. Actually if I have tried using my mobile hotspots also earlier this issue was there so that time
[01:00 - 01:26] connected with my mobile hotspot but still I could not watch the video. So yesterday, I spoke to a technician so he said that you need to have Vimeo player in your system But since it is not supported for Windows I thought i'll just directly ask the support team at Lawsico what are the solutions?
[01:26 - 01:56] Because in my phone I am able to watch the videos, and on my laptop I'm not able to. And may I know what network you are using in your laptop? What network it is? It's a local wifi connection. Sometimes this happens that local wifi connector providers are...I mean most of the students, not you Many of them come up and ask about the same issue
[01:56 - 02:22] player is not available in your system like this but the main issue behind it that they are actually, the provider is what we say. They're restricting some websites or areas That's why you can't watch the recorded session Can you share your time so he can arrange a Gmeet session and check? What is the issue
[02:23 - 02:49] Yeah, okay. Tomorrow morning at 10 o'clock. Morning 10 o clock? After that there is the time? What time works for you? We are working between 10am to 18am but 10am is our login time. Okay so we need 11am. Okay, tomorrow morning 11am or 12am it's a comfortable point.
[02:50 - 03:11] 12 p.m., is it 5? Yes, it works. Okay. I request you to please arrange a GMI session and access the recording. Tomorrow as 12, no? Correct. Yeah, okay. Thanks, bye. Thank you. Have a great evening. Bye-bye.

=== Full text ===
Hello. Hello. Good evening, Jistaj Farah. Morning from the support team of Law Seqo speaking to Bahravi. Yes, go ahead. Bahrahi, thank you for confirmation. Is this right time to reconnect with you? Yes. Thank you. Actually, this call is regarding your query. You shared one mail on the support regarding you are not able to watch recorded videos and requesting for alternating supporting players. Yeah, yeah. That's correct. And in response of that mail we shared one name and requested you to please check the change the network to the mobile hotspot and check once whether you are able to join the I mean watch the recorded sessions or not. Actually if I have tried using my mobile hotspots also earlier this issue was there so that time connected with my mobile hotspot but still I could not watch the video. So yesterday, I spoke to a technician so he said that you need to have Vimeo player in your system But since it is not supported for Windows I thought i'll just directly ask the support team at Lawsico what are the solutions? Because in my phone I am able to watch the videos, and on my laptop I'm not able to. And may I know what network you are using in your laptop? What network it is? It's a local wifi connection. Sometimes this happens that local wifi connector providers are...I mean most of the students, not you Many of them come up and ask about the same issue player is not available in your system like this but the main issue behind it that they are actually, the provider is what we say. They're restricting some websites or areas That's why you can't watch the recorded session Can you share your time so he can arrange a Gmeet session and check? What is the issue Yeah, okay. Tomorrow morning at 10 o'clock. Morning 10 o clock? After that there is the time? What time works for you? We are working between 10am to 18am but 10am is our login time. Okay so we need 11am. Okay, tomorrow morning 11am or 12am it's a comfortable point. 12 p.m., is it 5? Yes, it works. Okay. I request you to please arrange a GMI session and access the recording. Tomorrow as 12, no? Correct. Yeah, okay. Thanks, bye. Thank you. Have a great evening. Bye-bye.