Call: oz/2025/08/31/DIAb52d76ac6852e3a60d4a6ee14ad1e132
Provider: ozonetel
Recording date: 2025-08-31
Duration: 30.3 min
Transcript generated from the recording in October 2026 by automatic speech recognition (Whisper large-v3-turbo).

=== Timed segments ===
[00:00 - 00:29] Hello. Hi, good evening my name is Steve and I am from Skill Arbitrage How can i assist you Sanjeev? You are trying to reach us on a support number Which number what you said? I'm calling from skill arbitrage You're trying to reaches our support number Yeah yeah actually yeah I called yesterday Actually I want just have a minute I've made list of what to do
[00:29 - 00:55] And actually I called in July for shifting my sessions as my son's marriage was scheduled. So, I was not able to attend the classes so... Yes! ...I told two shift my classes actually
[00:55 - 01:19] I just want to know more. Yesterday, day before yesterday, I attended a few classes. Now I want to actually how many classes are there in the week generally with that few questions which I just wanted to get more clarification. Okay, I will clarify you please be on call.
[01:24 - 01:53] As of now, your two courses are ongoing. Independent Director and Personal Rending for Corporate Leaders. And the third one is Corporate Governance. Three courses are on going as of now? Yeah. Okay. So I'll tell you. For the course that is Corporiate Governance and CXOs, the classes are on every Monday 8 p.m.
[01:53 - 02:18] Monday 8pm. The morning it is not there? No, and for the other course classes like that course only corporate governance director CXO's next class role play session is at Tuesday 8pm Tuesday 8 pm That is also only in the evening
[02:18 - 02:46] Yes, and for the personal... Okay. ESG you said earlier Monday 8 p.m., no? Sorry? See there are... No, three courses not started. I told three courses are ongoing corporate governance CXO's training program independent course and the third one is personal branding for corporate leaders. These three courses... Okay, personal branding. So personal branding is Monday 8
[02:46 - 03:16] You mean to say? No. Monday which course? Monday is corporate CXOs, Monday and Tuesday 8pm. Yes, and for personal branding the class is on every Thursday 8pm That is also in the evening only. Yes And for the independent director I will just check him from here
[03:16 - 03:19] Yeah.
[03:52 - 04:21] Hello, please be on call. I am just checking the independent director course time. I think yesterday it was there. Okay so independent director force will commence on 2nd September onboarding date is on second. Second September?
[04:21 - 04:47] 2nd September is the onboarding session and from 6th onwards your concept sessions will come out. I guess 6 it will be, what will there on from 6? From 6th September the concept session will be starting. Okay okay so what timing for a second
[04:52 - 05:22] For 2nd September, the timing... There are two time slots. The timing is for 2nd October 8pm to 3pm and from 4th September we will have two time slot that is 9am to 1030 first slot second slot is 3pm to 435. I will share the description. Okay. Nine means morning you mean to say? Morning. Morning nine to 10.30 from 6th September onwards
[05:22 - 05:48] Okay. Yes. And every independent direct batch which is starting 2nd September, how many... Every week what day it will be having? I'll share the schedule sheet. First concert session is on 6th and
[05:48 - 06:15] And then on 13, it means every Saturday the classes will be there. Saturday? Okay. Every Saturday. It is only also evening 8 p.m. only? No. I told you right now that for that post-evening 3 p. m to 4.30 p.r. Ahchya. 3 to 4 p. r.m., 4. 30 p.n.? Okay. Yes. Okay.
[06:15 - 06:40] Is there anything else I can help you with? Yeah, yes. I want to know how to see the recording. I mean, recording...how to....I should look into it further if anything means assignment, how to check it. You kindly log in through your phone. Can you...? I have seen the tutorial
[06:40 - 07:05] But I am not able to see the recording of earlier this thing. Maybe, uh... See the courses indicated my course when i clicked The batch was coming first August 2 like that Something like that Yeah so you need to click over there Kindly follow the steps which I'll say right now Kindly login to your portal right now
[07:06 - 07:32] Right now, just a minute. I will open it up. Is it possible in two minutes? One minute and then we'll open it. Yeah yeah, it's okay. Actually earlier tickets also asked to give me the steps how to go ahead but they have not sent this. They are sending mail today.
[07:32 - 07:46] I will share the steps as well as tutorial video with you on in.
[08:24 - 08:51] Actually, I am on tab. So dashboard shall I press? Kindly login to your portal. Yeah already have a log in in portal On my email ID. Click on study material and classes Study material and classes okay It is coming dashboard I think There's study material
[08:55 - 09:23] My courses, Announcement, Certificates. Finally click on mycourses and then select the course for which you want to find the recording. MyCourses I have selected now there is a Exhibit certificate course in Corporate Governments and then training pros ESG how to start independent address suppose i press Is it okay?
[09:23 - 09:51] but that is the old course I think maybe they express on it 21st May, no 20HRP. It's an old one so i mean this still value. It was not the old one its bootcamp bundle which you were seeing The core name in black tab black colored there it is black tab yeah okay
[09:51 - 10:20] Yeah, okay training program to crack independent director. Okay Your voice is not audible? Yeah I have pressed my training code independent director actually 1st August that was written. Kindly yeah so kindly click on the class record option Class records ok huh? Class records shall address? Yes
[10:21 - 10:47] Today it is coming, yes. Now it has come. August 8th August 26th August So the same way you will be able to find a recording for other folks? Now if suppose on 29th I attended one course of LinkedIn optimization
[10:48 - 11:15] How to see that course actually. Then the two days I did same thing but i was not able to get this thing. I am surprised for that 20th August recording of Shilab Batra Madam, so that i was unable to see. Which date you want to find a record?
[11:15 - 11:37] On 20th August there was no session. I got a WhatsApp also that there is a course on LinkedIn optimization by Batra madam so, that course
[11:42 - 12:05] No, as per your calendar there was no such session on 20 years. Actually it is not there? Okay okay So and if then now I just want to know in totality for a personal independent director
[12:05 - 12:34] But whether I am completing all the schedules, now you said 2nd September and 6th September. I will have courses for independent direct course then every Monday and Tuesday also there will be courses on corporate governance so Saturday will be the courses of the independent those i should attend. So it can be from the beginning only. Hello? You had a LinkedIn optimization session on 28th August not 20th august
[12:34 - 13:03] So which is under the personal branding folder. Then I should go back again to look into it? Yes, the same process you have to follow. Just a minute. Okay
[13:03 - 13:29] Same process I have to do. Ok, training course on... ok Training program select Only one course is coming so personal branding Is not come in order When you will click on my courses there every course will reflect Ok, My Course
[13:35 - 13:45] Just a minute.
[14:09 - 14:37] So you will be sending me this, I mean...I am not able to go to my course. Of course i'm on private and not laptop. Lesson course records. Right now you went to the MyCourse as you confirmed right? Yeah yeah once I have gone in there. So kindly go back and login again and check. Okay okay
[14:39 - 14:50] Okay.
[15:06 - 15:32] Okay, this first dashboard is coming then assignments study material announcement calendar book a meeting these only windows are coming. Click on study material and class first you have to follow the process that is click on study materials in class Then you will be able to log into the LMS portal. Now though my courses directly with screen is coming
[15:32 - 15:59] Now these black ones are used, you mean to say corporate leader one course is there in the country. So now branding problem that I should press you mean? What? Madam for recording. Yeah select the post personal branding You told naa you want to find the recording for 28th August
[15:59 - 16:28] recording so 20th August was the LinkedIn session which was held for the personal branding course. So you need to click over there yeah okay mic go over here it has come then my class recording yeah, it have come 28th august a concept station personal branding Okay no issue now it's come No issue so view recording I can see an assignments but
[16:28 - 16:57] Go back to the previous page where you get the study material option. This is one assignment option, so from there only you can refer to the assignments.
[16:59 - 17:28] Hello. Hello? Are you able to listen? Yes, I am. One thing is... Hello? Yes yes please go ahead. During the course i tried to raise a hand. I guess you have some networking issue. I cannot hear you properly.
[17:29 - 17:57] Yeah, are you able to get it? Yes. Now when I am raising the hand but due to time limitation and not able to speak to the person who is giving me lectures
[17:57 - 18:23] I can book a call and have discussion with them on my issues of how to, should i do it? And all those questions. So book a Call I can do it here? Yes right Ok Ok then this is ok only You can connect with the mentor if you have any doubt Ok Mentor I can connect it
[18:23 - 18:53] Thanks for calling, but will you please able to send me the just know whatever you told. I want to keep a record of it repeatedly. I should not call you and travel so that I can follow now. Now I am able to understand. I will be able to do it. But please how to approach my records and assignments and all those things. So that will help me in future
[18:53 - 19:20] Yes, definitely. After this call I will share the schedule sheet as well as steps to find the recording and assignments also
[19:20 - 19:48] Okay. And if one branding course, if I attend 1 or 2 times that is not an issue like LinkedIn optimization If the second time it comes then I will attend it? That's not an issues? Yeah. Generally sessions are not repeated. Generally you can... okay Then you can attend and it is completely your choice. If you have time you can surely attend session. Okay. Thanks for giving me all this.
[19:48 - 20:17] Yeah, yeah. Okay. You sent me this thing as you said it earlier also two times I told what they said. One thing you can do is wait on call once you receive the email then only you can disconnect the call. Will that work? Yes. Please be on the call itself. I will just share an email with you about what we have discussed
[20:17 - 20:18] Okay.
[21:00 - 21:29] kindly check your email. You have sent it on which mail? Actually, Sanjuras Yeah, it is Svrasan at yahoo dot com. s-s-t-r-a-s l-added-at yahoo.com I've shared over there. Hello? Hello? Sorry? Hello, which mail you said? Email ID because... s-e-r a-s al added-ate yahoo .com
[21:29 - 21:58] Yeah, class schedule and query. Ticket has been created okay so this 13 you have sent it okay that I received it. But the sequence and all those things how do you are able to? That you please send it to me. Whatever we discuss hello
[21:58 - 22:24] to have a record of the listening that how to go to recording, how to goto assignment. I will share everything with you. Yeah yeah now email ID is your call. Yeah wait on this call i will once i'll email you can check that email if you are satisfied or it's okay thank you very much yeah i will hold it
[23:31 - 23:36] Can you kindly check your reunion? Yeah, just communicate.
[23:59 - 24:28] I have shared from my side. Just a minute. Yet it has not come. Of course earlier mail what you sent is a name on spam which i will change to inbox but then here yet it has now come. Finally refresh your email? Yeah, yeah!
[24:28 - 24:29] Yeah.
[24:56 - 25:01] Kindly confirm have you received it?
[25:27 - 25:56] Hello? Hello, just a minute. Just a minute yet it has not come maybe... Hello have you received the email? No, Not Yet It means your checking in on the wrong email Checked the email I have checked No no but earlier ticket ticket i was able to see
[25:56 - 26:19] I have shared kindly check your spam or refresh it once again because from our side, It has been sent to you. Yeah. We have attached the schedule sheet tutorials and steps everything
[26:27 - 26:28] Thank you.
[27:01 - 27:28] I'm not able to see. I don't know why it has happened like this, Why is happening? But from our side we have sent the email at svrisl-yahoo.com Yeah yeah It's same Have you checked the spam box? Yeah Spam also i am checking Surprisingly... I don' t know why its happening
[27:29 - 27:59] I am able to see. Finally, close the email box and again open it. Is this possible for you to book one more? I have already one email. I have booked actually sanjras47 at gmail dot com.
[27:59 - 28:29] NJRAS47 at gmail.com You are asking me to share the email again on your another email address? Okay Hello I am not able to ask that is a problem which why it's not coming actually Just a minute, I'm surprised to see why this happening
[28:29 - 28:58] but really unable to see the mail. Sir, can you refresh? Yeah I have done 3-4 times refresh and all those things but still i am not able to see that's why I'm little bit worried on that even my mobile also I'm trying to see now
[28:59 - 29:29] Skill arbitrage, now just class schedule has come. Class schedule inquiry has come okay that mail has come then it has come in spam again and then your ticket yeah this is feedback I have to give ok
[29:29 - 29:58] Yeah, just a minute. I received second mail also and now i will go with the third your ticket has been class schedule inquiry that answer you have sent okay so three emails we are send So out of which in the enquiry class schedule you have send then in the same year put all the things? Yes they only shared everything
[29:58 - 30:13] As I created, related to all the queries that you mentioned. Yeah, I received it and I gave feedback also. No issue. Thank you so much for providing good feedback. Have a great evening. Thank You so much.

=== Full text ===
Hello. Hi, good evening my name is Steve and I am from Skill Arbitrage How can i assist you Sanjeev? You are trying to reach us on a support number Which number what you said? I'm calling from skill arbitrage You're trying to reaches our support number Yeah yeah actually yeah I called yesterday Actually I want just have a minute I've made list of what to do And actually I called in July for shifting my sessions as my son's marriage was scheduled. So, I was not able to attend the classes so... Yes! ...I told two shift my classes actually I just want to know more. Yesterday, day before yesterday, I attended a few classes. Now I want to actually how many classes are there in the week generally with that few questions which I just wanted to get more clarification. Okay, I will clarify you please be on call. As of now, your two courses are ongoing. Independent Director and Personal Rending for Corporate Leaders. And the third one is Corporate Governance. Three courses are on going as of now? Yeah. Okay. So I'll tell you. For the course that is Corporiate Governance and CXOs, the classes are on every Monday 8 p.m. Monday 8pm. The morning it is not there? No, and for the other course classes like that course only corporate governance director CXO's next class role play session is at Tuesday 8pm Tuesday 8 pm That is also only in the evening Yes, and for the personal... Okay. ESG you said earlier Monday 8 p.m., no? Sorry? See there are... No, three courses not started. I told three courses are ongoing corporate governance CXO's training program independent course and the third one is personal branding for corporate leaders. These three courses... Okay, personal branding. So personal branding is Monday 8 You mean to say? No. Monday which course? Monday is corporate CXOs, Monday and Tuesday 8pm. Yes, and for personal branding the class is on every Thursday 8pm That is also in the evening only. Yes And for the independent director I will just check him from here Yeah. Hello, please be on call. I am just checking the independent director course time. I think yesterday it was there. Okay so independent director force will commence on 2nd September onboarding date is on second. Second September? 2nd September is the onboarding session and from 6th onwards your concept sessions will come out. I guess 6 it will be, what will there on from 6? From 6th September the concept session will be starting. Okay okay so what timing for a second For 2nd September, the timing... There are two time slots. The timing is for 2nd October 8pm to 3pm and from 4th September we will have two time slot that is 9am to 1030 first slot second slot is 3pm to 435. I will share the description. Okay. Nine means morning you mean to say? Morning. Morning nine to 10.30 from 6th September onwards Okay. Yes. And every independent direct batch which is starting 2nd September, how many... Every week what day it will be having? I'll share the schedule sheet. First concert session is on 6th and And then on 13, it means every Saturday the classes will be there. Saturday? Okay. Every Saturday. It is only also evening 8 p.m. only? No. I told you right now that for that post-evening 3 p. m to 4.30 p.r. Ahchya. 3 to 4 p. r.m., 4. 30 p.n.? Okay. Yes. Okay. Is there anything else I can help you with? Yeah, yes. I want to know how to see the recording. I mean, recording...how to....I should look into it further if anything means assignment, how to check it. You kindly log in through your phone. Can you...? I have seen the tutorial But I am not able to see the recording of earlier this thing. Maybe, uh... See the courses indicated my course when i clicked The batch was coming first August 2 like that Something like that Yeah so you need to click over there Kindly follow the steps which I'll say right now Kindly login to your portal right now Right now, just a minute. I will open it up. Is it possible in two minutes? One minute and then we'll open it. Yeah yeah, it's okay. Actually earlier tickets also asked to give me the steps how to go ahead but they have not sent this. They are sending mail today. I will share the steps as well as tutorial video with you on in. Actually, I am on tab. So dashboard shall I press? Kindly login to your portal. Yeah already have a log in in portal On my email ID. Click on study material and classes Study material and classes okay It is coming dashboard I think There's study material My courses, Announcement, Certificates. Finally click on mycourses and then select the course for which you want to find the recording. MyCourses I have selected now there is a Exhibit certificate course in Corporate Governments and then training pros ESG how to start independent address suppose i press Is it okay? but that is the old course I think maybe they express on it 21st May, no 20HRP. It's an old one so i mean this still value. It was not the old one its bootcamp bundle which you were seeing The core name in black tab black colored there it is black tab yeah okay Yeah, okay training program to crack independent director. Okay Your voice is not audible? Yeah I have pressed my training code independent director actually 1st August that was written. Kindly yeah so kindly click on the class record option Class records ok huh? Class records shall address? Yes Today it is coming, yes. Now it has come. August 8th August 26th August So the same way you will be able to find a recording for other folks? Now if suppose on 29th I attended one course of LinkedIn optimization How to see that course actually. Then the two days I did same thing but i was not able to get this thing. I am surprised for that 20th August recording of Shilab Batra Madam, so that i was unable to see. Which date you want to find a record? On 20th August there was no session. I got a WhatsApp also that there is a course on LinkedIn optimization by Batra madam so, that course No, as per your calendar there was no such session on 20 years. Actually it is not there? Okay okay So and if then now I just want to know in totality for a personal independent director But whether I am completing all the schedules, now you said 2nd September and 6th September. I will have courses for independent direct course then every Monday and Tuesday also there will be courses on corporate governance so Saturday will be the courses of the independent those i should attend. So it can be from the beginning only. Hello? You had a LinkedIn optimization session on 28th August not 20th august So which is under the personal branding folder. Then I should go back again to look into it? Yes, the same process you have to follow. Just a minute. Okay Same process I have to do. Ok, training course on... ok Training program select Only one course is coming so personal branding Is not come in order When you will click on my courses there every course will reflect Ok, My Course Just a minute. So you will be sending me this, I mean...I am not able to go to my course. Of course i'm on private and not laptop. Lesson course records. Right now you went to the MyCourse as you confirmed right? Yeah yeah once I have gone in there. So kindly go back and login again and check. Okay okay Okay. Okay, this first dashboard is coming then assignments study material announcement calendar book a meeting these only windows are coming. Click on study material and class first you have to follow the process that is click on study materials in class Then you will be able to log into the LMS portal. Now though my courses directly with screen is coming Now these black ones are used, you mean to say corporate leader one course is there in the country. So now branding problem that I should press you mean? What? Madam for recording. Yeah select the post personal branding You told naa you want to find the recording for 28th August recording so 20th August was the LinkedIn session which was held for the personal branding course. So you need to click over there yeah okay mic go over here it has come then my class recording yeah, it have come 28th august a concept station personal branding Okay no issue now it's come No issue so view recording I can see an assignments but Go back to the previous page where you get the study material option. This is one assignment option, so from there only you can refer to the assignments. Hello. Hello? Are you able to listen? Yes, I am. One thing is... Hello? Yes yes please go ahead. During the course i tried to raise a hand. I guess you have some networking issue. I cannot hear you properly. Yeah, are you able to get it? Yes. Now when I am raising the hand but due to time limitation and not able to speak to the person who is giving me lectures I can book a call and have discussion with them on my issues of how to, should i do it? And all those questions. So book a Call I can do it here? Yes right Ok Ok then this is ok only You can connect with the mentor if you have any doubt Ok Mentor I can connect it Thanks for calling, but will you please able to send me the just know whatever you told. I want to keep a record of it repeatedly. I should not call you and travel so that I can follow now. Now I am able to understand. I will be able to do it. But please how to approach my records and assignments and all those things. So that will help me in future Yes, definitely. After this call I will share the schedule sheet as well as steps to find the recording and assignments also Okay. And if one branding course, if I attend 1 or 2 times that is not an issue like LinkedIn optimization If the second time it comes then I will attend it? That's not an issues? Yeah. Generally sessions are not repeated. Generally you can... okay Then you can attend and it is completely your choice. If you have time you can surely attend session. Okay. Thanks for giving me all this. Yeah, yeah. Okay. You sent me this thing as you said it earlier also two times I told what they said. One thing you can do is wait on call once you receive the email then only you can disconnect the call. Will that work? Yes. Please be on the call itself. I will just share an email with you about what we have discussed Okay. kindly check your email. You have sent it on which mail? Actually, Sanjuras Yeah, it is Svrasan at yahoo dot com. s-s-t-r-a-s l-added-at yahoo.com I've shared over there. Hello? Hello? Sorry? Hello, which mail you said? Email ID because... s-e-r a-s al added-ate yahoo .com Yeah, class schedule and query. Ticket has been created okay so this 13 you have sent it okay that I received it. But the sequence and all those things how do you are able to? That you please send it to me. Whatever we discuss hello to have a record of the listening that how to go to recording, how to goto assignment. I will share everything with you. Yeah yeah now email ID is your call. Yeah wait on this call i will once i'll email you can check that email if you are satisfied or it's okay thank you very much yeah i will hold it Can you kindly check your reunion? Yeah, just communicate. I have shared from my side. Just a minute. Yet it has not come. Of course earlier mail what you sent is a name on spam which i will change to inbox but then here yet it has now come. Finally refresh your email? Yeah, yeah! Yeah. Kindly confirm have you received it? Hello? Hello, just a minute. Just a minute yet it has not come maybe... Hello have you received the email? No, Not Yet It means your checking in on the wrong email Checked the email I have checked No no but earlier ticket ticket i was able to see I have shared kindly check your spam or refresh it once again because from our side, It has been sent to you. Yeah. We have attached the schedule sheet tutorials and steps everything Thank you. I'm not able to see. I don't know why it has happened like this, Why is happening? But from our side we have sent the email at svrisl-yahoo.com Yeah yeah It's same Have you checked the spam box? Yeah Spam also i am checking Surprisingly... I don' t know why its happening I am able to see. Finally, close the email box and again open it. Is this possible for you to book one more? I have already one email. I have booked actually sanjras47 at gmail dot com. NJRAS47 at gmail.com You are asking me to share the email again on your another email address? Okay Hello I am not able to ask that is a problem which why it's not coming actually Just a minute, I'm surprised to see why this happening but really unable to see the mail. Sir, can you refresh? Yeah I have done 3-4 times refresh and all those things but still i am not able to see that's why I'm little bit worried on that even my mobile also I'm trying to see now Skill arbitrage, now just class schedule has come. Class schedule inquiry has come okay that mail has come then it has come in spam again and then your ticket yeah this is feedback I have to give ok Yeah, just a minute. I received second mail also and now i will go with the third your ticket has been class schedule inquiry that answer you have sent okay so three emails we are send So out of which in the enquiry class schedule you have send then in the same year put all the things? Yes they only shared everything As I created, related to all the queries that you mentioned. Yeah, I received it and I gave feedback also. No issue. Thank you so much for providing good feedback. Have a great evening. Thank You so much.