Call: oz/2025/08/31/DIAc201a9dbb3725f95557d7174702b4ddc Provider: ozonetel Recording date: 2025-08-31 Duration: 2.1 min Transcript generated from the recording in October 2026 by automatic speech recognition (Whisper large-v3-turbo). === Timed segments === [00:00 - 00:28] Hello. Hello, Prateek? Yes. Hi, I'm calling from Law Seco. This is just a follow-up call regarding your feedback on the NDM redlining session we had. So, is this a good time to speak to you? Definitely. Sure. Yeah, Pratik. So if there any kind of feedback that you would have for us so that to make your experience better? [00:28 - 00:57] Ma'am, in one or two sessions there was something that I have asked some questions. That's not being answered. Okay. So other than that anything you have some kind of an issue with understanding any kind of clarity about the concepts and your are not able to get? No ma'am. Not on any other thing. [00:57 - 01:17] So what usually happens because with the volume of number people we have in classes, so there is a likelihood one or two queries getting missed. But I try my best to address all the query but what happened? The session length goes up and that can be an issue for many students who are attending [01:17 - 01:46] So in the unlikely event, I try my best to address each and every query within the class. But in case you feel that your query has not been answered, do feel free to just book a call with me or just shoot me an email and I'll try my most to address whatever queries out all clarifications you might need. Okay? Sure. Anything else at all, Kuthi? Anything else that you have as feedback that I can do to improve the experience of the class for you? [01:46 - 02:04] Anything at all. Please be pleased with you because your feedback really matters Yes ma'am but this was an issue and no other issues Alright, alright We'll keep that in mind Okay? Yes ma'ma Thank you === Full text === Hello. Hello, Prateek? Yes. Hi, I'm calling from Law Seco. This is just a follow-up call regarding your feedback on the NDM redlining session we had. So, is this a good time to speak to you? Definitely. Sure. Yeah, Pratik. So if there any kind of feedback that you would have for us so that to make your experience better? Ma'am, in one or two sessions there was something that I have asked some questions. That's not being answered. Okay. So other than that anything you have some kind of an issue with understanding any kind of clarity about the concepts and your are not able to get? No ma'am. Not on any other thing. So what usually happens because with the volume of number people we have in classes, so there is a likelihood one or two queries getting missed. But I try my best to address all the query but what happened? The session length goes up and that can be an issue for many students who are attending So in the unlikely event, I try my best to address each and every query within the class. But in case you feel that your query has not been answered, do feel free to just book a call with me or just shoot me an email and I'll try my most to address whatever queries out all clarifications you might need. Okay? Sure. Anything else at all, Kuthi? Anything else that you have as feedback that I can do to improve the experience of the class for you? Anything at all. Please be pleased with you because your feedback really matters Yes ma'am but this was an issue and no other issues Alright, alright We'll keep that in mind Okay? Yes ma'ma Thank you