Call: oz/2025/08/31/DIAdc5ef4678aa20dce49955031d2eae961 Provider: ozonetel Recording date: 2025-08-31 Duration: 1.7 min Transcript generated from the recording in October 2026 by automatic speech recognition (Whisper large-v3-turbo). === Timed segments === [00:00 - 00:22] Hello. Yeah, as you can see I cant even login my email. I got that so it is happening on your device like in this particular device only So in the mobile phone are you able to log in? Wait let me try for my iPad. Sure You can do that. You can use your iPad also [00:25 - 00:43] So are there a way you don't have complaints like you said? No, no. This is the first time we're getting this that email like... The cursor's not getting activated on that. This was the first thing I'm trying to my phone while I'm choice my laptop. [01:03 - 01:32] But for my phone it's working. I think yeah, there is something wrong with my laptop. That might be the case so what you can do over here to get a confirmation like your device if you have an issue with the device only If you have a friend's laptop or anyone else's laptop try to follow the same process. If the issue is precise then you can reach out to us. If this lies on your own device only then you have to check from service center [01:32 - 01:40] All right. Okay, thank you You're most welcome have a great day Thank you for your time === Full text === Hello. Yeah, as you can see I cant even login my email. I got that so it is happening on your device like in this particular device only So in the mobile phone are you able to log in? Wait let me try for my iPad. Sure You can do that. You can use your iPad also So are there a way you don't have complaints like you said? No, no. This is the first time we're getting this that email like... The cursor's not getting activated on that. This was the first thing I'm trying to my phone while I'm choice my laptop. But for my phone it's working. I think yeah, there is something wrong with my laptop. That might be the case so what you can do over here to get a confirmation like your device if you have an issue with the device only If you have a friend's laptop or anyone else's laptop try to follow the same process. If the issue is precise then you can reach out to us. If this lies on your own device only then you have to check from service center All right. Okay, thank you You're most welcome have a great day Thank you for your time